Privacy Policy

1. Introduction

Mascon Techlabs Pvt. Ltd. ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit https://www.mascontechlabs.com (the "Site") or contact us about our services.

Where applicable, we process personal data in accordance with India's Digital Personal Data Protection Act, 2023 and other applicable data protection laws.

2. Information We Collect

We may collect information you voluntarily provide, including:

• Name, email address, phone number, company name, and job title.
• Information submitted through contact, inquiry, or resource request forms.
• Messages or details you provide when communicating with us.

We may also collect limited technical and usage information, such as:

• IP address, browser type, operating system, and device information.
• Pages visited, referring pages, date and time of visit, and interaction data.

3. How We Use Your Information

We use information for purposes including:

• Responding to inquiries and service requests.
• Routing your request to the appropriate business or service team.
• Providing information about our services, where appropriate.
• Improving Site functionality, security, and user experience.
• Complying with legal obligations and protecting our lawful interests.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate the Site, understand usage, and improve performance. Cookies are small files stored on your device by your browser.

You can control cookies through your browser settings. Disabling cookies may affect certain Site features.

5. Third-Party Services

We may use third-party services for hosting, analytics, email delivery, form processing, and performance monitoring. These providers process information according to their own terms and privacy policies.

We do not control third-party websites or services linked from the Site and are not responsible for their privacy practices.

6. How We Share Your Information

We may share information:

• With service providers who support Site operation and communications.
• With internal teams or advisors to respond to your inquiry.
• When required by law, regulation, legal process, or governmental request.
• To protect rights, safety, security, or prevent misuse of the Site.
• With your consent or at your direction.

We do not sell your personal information.

7. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Privacy Rights

Depending on applicable law and your relationship with us, you may have rights to:

• Access your personal information.
• Correct or update inaccurate information.
• Request deletion/erasure where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance or contact us regarding privacy concerns.

To make a privacy request, contact us at mascontechlabs@gmail.com.

10. International Data Transfers

Your information may be processed in India or other locations where our service providers operate. Where applicable, we take reasonable steps to handle such transfers in accordance with applicable data protection laws.

11. Children's Privacy

The Site is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

For questions or privacy requests, contact us at: